Frequently Asked Questions (FAQs)
Below you’ll find answers to some of the most frequently asked questions. We are constantly adding the most frequently asked questions to this page.
NaVi Biotech is the Mastermind for all your Original Equipment Manufacturer (OEM) and Original Design Manufacturing (ODM) needs in dietary supplements, cosmetics and personal care products.
It depends on the type of product and product formula you want and produce. However, we are flexible in adjusting the MOQ based on your needs. Contact us for more information.
If you are interested in this industry, or you have the new and creative ideas and thoughts about the products. No matter you are an individual seller, traders or corporations, all we can provide is the production service and responsible for the research and development of legal cosmetics, which conform to the official cosmetics regulations.
Yes. We do accept enquires, orders, creative ideas from you.
We are responsible for the entire value chain, ranging from product planning, solution, production, and manufacturing process. Our production team is very reliable, and customers get a free consultation from our dedicated in-house Research & Development team.
Yes, we have various types of formulation. Please contact us.
No worries, we will propose a formula to you based on your requirement.
Yes, customers can provide their own ingredients and we will ensure the confidentiality of our customers’ formulation by signing an NDA.
We do not charge for samples. We will submit an estimate for designs and cost and such beforehand.
It depends on the type of product, formula, design, packaging and amount of the products that you wish to produce. We shall give you a free consultation and quotations after our discussions. We could propose formula and design according to your budget.
We will propose you with design ideas for brand name, logo, container to the packaging. If you have your own design, those can be applied as well.
It typically takes us about two to three weeks to present you with a trial sample, then one to two months to carefully examine the product stability and compatibility of the packaging material. For those who are in a hurry, please contact us. We shall propose you a suitable formula.
Customization options include private labelling, custom formulations, specialized quality control testing, custom vialing/dispensing, preparation of mixes, and simplified packaging.
Yes. We will work with you to finalize the quality control test and requirements, and we will generate a customized certificate of analysis that pass/failure criteria that you require.
Does your company provide comprehensive services for KKM registration and Halal Jakim certification?
Yes, our company provides services for KKM registration and Halal Jakim certification.
The Halal Certificate is valid for two (2) years. It can be revoked when the owner is found to contravene with the Halal Certification Procedures.
Renewal shall be made 6 months prior to the expiry date. Owners of Halal certificate who fail to renew their certification will not be allowed to use the Malaysia halal logo on the premise or on the label of their manufactured products.
Terms & Condition to Use JAKIM Halal Certificate and Malaysia Halal Logo:
- The Halal certificate cannot be traded, leased, exchanged, forged, abused or amended in whatever way. The use of the halal logo is subjected to existing laws and regulations of the country.
- Any changes on the name and address of the company, factory/premise, brand name, ingredient, manufacturers and other related matters should be reported to JAKIM in writing for further action.
- The Halal certificate owner is responsible for the loss or damage of the certificate, whereby a police report should be made and should be informed in writing as soon as possible.
- The Halal certificate can be withdrawn or terminated before its expiry date and the use of halal logo is not allowed when the company is found to contravene with Halal Certification Procedures, or if there is any matter or way of handling which is doubtful according to Shariah Law.
- JAKIM can blacklist and publish any company which had failed to comply with the terms and condition of JAKIM Halal Certification Procedure.
